Information on the guidelines for dealing with appeals/requests for review. Where a candidate is unhappy with an action or decision in relation to their application he/she can seek a review under Section 7 of the code of practice governing the recruitment process by a person in the recruiting body (initial reviewer).
The codes of practice have been created by the CPSA to set out guidelines and standards for all those carrying out internal and external recruitment in the public service. The main principles of the codes are that of probity, merit, equity and fairness.
The Public Appointments Service will consider requests for review in accordance with the provisions of the codes of practice published by the Commission for Public Service Appointments (CPSA). Where a candidate is unhappy with an action or decision in relation to their application he/she can seek a review under Section 7 of the code of practice governing the recruitment process by a person in the recruiting body (initial reviewer). Where a candidate remains dissatisfied following this initial review, he/she may seek to have the conduct of the initial review examined by a "decision arbitrator".
As an alternative to the above, it is open to a candidate to seek to have the matter resolved on an informal basis, as set out below. If the candidate remains dissatisfied following any such discussion it is open to him/her to seek a formal review.
The decision arbitrator is appointed by the Chief Executive. The decision arbitrator is unconnected with the selection process and he/she will adjudicate on requests for review in cases where a candidate is not satisfied with the outcome of the initial review. The decision of the decision arbitrator in relation to such matters is final.
Where a candidate believes that an aspect of the process breached the CPSA's Code of Practice, he/she can have it investigated under Section 8 of the code of practice.
The codes of practice are available on the website of the Commission for Public Service Appointments, www.cpsa-online.ie.
Candidates should note that canvassing will disqualify and will result in their exclusion from the process.
Candidates must not:
A third party must not impersonate a candidate at any stage of the process.
Any person who contravenes the above provisions or who assists another person in contravening the above provisions is guilty of an offence. A person who is found guilty of an offence is liable to a fine/or imprisonment.
In addition, where a person found guilty of an offence was or is a candidate at a recruitment process, then:
Candidates who do not attend for interview or other test when and where required by the Public Appointments Service, or who do not, when requested, furnish such evidence as the Public Appointments Service require in regard to any matter relevant to their candidature, will have no further claim to consideration.
We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to the attention of the unit or staff member concerned. This is important as it ensures that we are aware of the problem and can take the appropriate steps to resolve it.
When your application form is received, we create a computer record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature.
Such information held on computer is subject to the rights and obligations set out in the Data Protection Acts, 1988 & 2003. You are entitled under these acts to obtain, at any time, copy of information about you, which is kept on computer. The Public Appointments Service charge a fee of €6.35 for each request. You should enclose a cheque or postal order and address your request quoting reference xxxxx to:
THE DATA PROTECTION CO-ORDINATOR,
PUBLIC APPOINTMENTS SERVICE,
26-30 ABBEY STREET UPPER,
Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes.