Clerical Officer

What is the role?

The role of Clerical Officer (CO) can vary depending on the employing organisation. The work can involve:

• General clerical work;
• Working as part of a team in delivering important public services;
• Working with latest technology to record and advance services;
• Supporting line-managers and colleagues;
• Communicating and providing a quality public service to the public/customers.

What are the requirements?

The entry requirements for this grade would typically be minimum Leaving Certificate level.

You might also find it useful to look at the competency framework for this level.

Further details on the particular skills and requirements for this role can be found in the Information Booklet for each campaign at this level. An example of an Information Booklet for a recent campaign can be found here.


Starting salary is €23,572.

Learning and Development:

The training/ development opportunities you might experience in the Public Service depend on several things, including the specific role you have been offered, the Organisation/ Department you have been placed in, and the skills required to carry out your job in the role.

Depending on the role, as a Clerical Officer you could expect to advance your personal skills in a wide range of different ways, and you could have the opportunity to up-skill and develop yourself professionally through high-quality training programmes, mentoring and support systems, internal training initiatives, and many more – all in order to make sure you have the skills and knowledge required to succeed in a fast-paced and results-oriented role in the Public Service.