Anthony, Clerical Officer, from the Department of Education

We aim to make our services, building and website as accessible as possible and welcome people of all abilities and disabilities to use our services. We encourage all people to use our services and take an active role in improving the accessibility of all of the services we provide.

Below, you can find information on the accessibility of our website, building and services.

What is Accessibility?

Accessibility is used to describe whether our website, services, buildings and practices can be used by people of all abilities and disabilities.

This can include, but is not solely restricted to, people with a range of disabilities, elderly people and non-English speakers. At the Public Appointments Service, we aim to ensure that all of our services are made as accessible as possible to the public.

Our Accessibility

Where possible, we aim to make our building, documentation and website as accessible as possible.

In the interest of safety of candidates and our staff all face to face interviews have been postponed at this time. Alternative arrangements utilizing a range of the latest technologies and methodologies have been, and will continue to be, put in place to support the delivery of our campaigns during this unprecedented period.

We will continue to communicate with all applicants and candidates through the normal channel of the Message Board on your account.

See our Covid-19 Information Portal for more details.

If you have any concerns about accessibility please contact: Amanda Kavanagh, email: This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss.

We try to make reasonable accommodations and follow National Disability Authority accessibility guidelines for our website when possible.

For more information on Requesting Documents in Alternative formats, our Candidate Guide (What to expect when visiting the Public Appointments Service), our Accessible Customer Service Information, and our Accessible Information Communication Policy, please read the following:

Candidate Guide

Requesting for Alternative Format

Our Accessible Customer Service

Accessible Information Communications Policy

Public Appointments Service Access Handbook

26-30 Chapter House,

Abbey Street Upper,

Dublin 1.

Find Us

Website Accessibility

We are committed to providing fully accessible information and services to you. Our website aims to comply with the World Wide Web Consortium (W3C), WCAG 2.0 AA guidelines and the National Disability Authority’s code of practice on accessibility of public services.

We are committed to maintaining and improving the accessibility of this site.

For more information on W3C guidelines, please visit:

W3C Accessibility


Some documents on this website are available in Portable Document Format (PDF). In order to access PDFs, you may need to download and install PDF Reader software.

We have, whenever possible, provided a non-PDF alternative where there is a PDF document. If you cannot access the information in any PDF document on this website, please contact us

Or email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

External Links

This website may contain external links to other sites. The Public Appointments Service is not responsible for the accessibility of external links.

Recite Me

Recite Me has teamed up with Recite Me to improve our accessibility services. Visitors to the website can click on our Accessibility Tools at the top of the homepage to access a range of accessibility features.

You can now have the text read out by our screen reader, increase the font size, change the colour of our website, zoom in to view the page, use the screen mask, use the dictionary, download audio files or change the language.

There are a range of different languages that the website can be translated into including Polish, Romanian, Spanish, Arabic, Chinese and many more. Once you click on the Accessibility Tools link, the Recite Me menu bar will pop up at the top of the screen and a simple user guide is available to answer any questions you may have on how to use the toolbar. is committed to continuing to improve the accessibility of our website.


If you are a user with a disability and encounter difficulty accessing any parts of this website, or wish to discuss any matter relating to the accessibility of our building or services, please contact our Disability Champion, Amanda Kavanagh. Please note that non disability related queries must be directed to the Helpline 01-8587400 or This email address is being protected from spambots. You need JavaScript enabled to view it.

The Disability Champion can be contacted at:

Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 01-8587655

By post or in person
Disability Champion, Amanda Kavanagh
Public Appointments Service,
Chapter House, 26-30 Abbey St. Upper,
Dublin 1.

Chapter House,
26/30 Upper Abbey Street,
Dublin 1.
Telephone: 01 8587400

If you have a disability and are looking for more information, please visit our People with Disabilities section.