Anthony, Clerical Officer, from the Department of Education

We aim to make our services, building and website as accessible as possible and welcome people of all abilities and disabilities to use our services. We encourage all people to use our services and take an active role in improving the accessibility of all of the services we provide.

Below, you can find information on the accessibility of our website, building and services.

What is Accessibility?

Accessibility is used to describe whether our website, services, buildings and practices can be used by people of all abilities and disabilities.

This can include, but is not solely restricted to, people with a range of disabilities, elderly people and non-English speakers. At the Public Appointments Service, we aim to ensure that all of our services are made as accessible as possible to the public.

Our Accessibility

When possible, we aim to make our building, documentation and website as accessible as possible. We try to make reasonable accommodations and follow National Disability Authority accessibility guidelines for our website when possible.

For more information on Requesting Documents in Alternative formats, Accessible Customer Service Information, and our Accessible Information Communication Policy, please read the following:

Our Accessible Customer Service

Accessible Information Communications Policy

Public Appointments Service Access Handbook

To take a look at the accessibility of our building, why not take our tour. The Public Appointments Building is currently undergoing a refurbishment.

26-30 Chapter House,

Abbey Street Upper,

Dublin 1.

Find Us

Website Accessibility

We are committed to providing fully accessible information and services to you. Our website aims to comply with the World Wide Web Consortium (W3C), WCAG 2.0 AA guidelines and the National Disability Authority’s code of practice on accessibility of public services.

We are committed to maintaining and improving the accessibility of this site.

For more information on W3C guidelines, please visit:

W3C Accessibility logo

World Wide Web Consortium Guidelines

External Links

This website may contain external links to other sites. The Public Appointments Service is not responsible for the accessibility of external links.


Some documents on this website are available in Portable Document Format (PDF). In order to access PDFs, you may need to download and install PDF Reader software.

We have, whenever possible, provided a non-PDF alternative where there is a PDF document. If you cannot access the information in any PDF document on this website, please contact us

Or email us: This email address is being protected from spambots. You need JavaScript enabled to view it.


If you are a user with a disability and encounter difficulty accessing any parts of this website, or wish to discuss any matter relating to the accessibility of our building or services, please contact our Disability Champion, Amanda Kavanagh. Please note that non disability related queries must be directed to the Helpline 01-8587400 or This email address is being protected from spambots. You need JavaScript enabled to view it.

The Disability Champion can be contacted at:

Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 01-8587655

By post or in person
Disability Champion, Amanda Kavanagh
Public Appointments Service,
Chapter House, 26-30 Abbey St. Upper,
Dublin 1.

Chapter House,
26/30 Upper Abbey Street,
Dublin 1.
Telephone: 01 8587400

If you have a disability and are looking for more information, please visit our People with Disabilities section.