The Irish eGovernment Awards | publicjobs.ie

The Irish government Awards celebrate and applaud excellence, innovation and creativity in the Irish Public Sector. Operating as the recognised benchmark for excellence in Irish eGovernment services and standards, the Irish eGovernment awards raise awareness about the innovators, developers, forward thinkers and experts who are pioneering the changes happening in how the Irish Government delivers services to its citizens. More information about these awards can be found here, with the next award ceremony for 2014 planned for September 2014.

Below we have listed just some of the interesting projects and services that won awards at the most recent Irish eGovernement Awards Ceremony.

Irish eGovernment Awards: Case Study 1

Accessible Ireland Award
Pilot 112 SMS Service, Department of Communications, Energy and Natural Resources

The project team here eveloped an invaluable service allowing deaf, hard of hearing and speech-impaired people in the Republic of Ireland send SMS text messages to the Emergency Call Answering Service (ECAS). From here, the messages issued are then passed on to An Garda Siochana, the Ambulance Service, the Fire Service, or the Irish Coastguard as the ECAS operator acts as a relay between the texter and the required emergency service. A video explaining the 112 SMS Service and how it works is available here. This project is a great innovation in emergency services and communication services, and is a great example of one of the ways in which technology can be innovatively tailored to provide cruical public services.