Emilly gives us insight into her career as the Divisional Coordinator of the Ireland, UK and Americas Division in the Department of Foreign Affairs.
Where do you work & what is your role?
I work at the Department of Foreign Affairs as the Divisional Coordinator of the Ireland, UK and Americas Division. I hold the position of Executive Officer.
Can you briefly describe the recruitment process you went through to get your role?
I initially applied for a TCO position through publicjobs.ie in 2020. After passing online assessments, I progressed to the interview stage. I later completed the same process for CO and EO competitions, which included assessments and interviews.
Can you outline your career journey to date?
I am a qualified lawyer in Brazil, specialising in administrative, family, and consumer law. I also trained as a mediator and conciliator. After moving to Ireland in 2017, I gained brief experience in immigration law and completed an Advanced Diploma in Legal Secretary. I joined the DFA as a TCO, moved to a permanent CO role, and am now an Executive Officer coordinating a key division. Each step brought more responsibilities and opportunities to connect with Ireland’s international relations.
What initially attracted you to your role?
I’ve always been passionate about international law and diplomacy. Working at the DFA felt like the perfect opportunity to engage in meaningful work with a global impact. It was a natural continuation of my legal background and personal interest in international affairs.
Was it something that you always had an interest in?
Yes, since I was 7 years old, I dreamed of becoming a diplomat. I never imagined it would one day feel so close to reality.
How would you describe your role day to day?
As a Divisional Coordinator, I support the operations of the Ireland, UK and Americas division, liaising with Embassies and Consulates, managing correspondence, tracking priorities, and ensuring policy alignment. I help maintain the division’s workflow, coordinate information flow, and assist in the preparation of briefing materials. It’s a dynamic, detail-oriented role that requires discretion and diplomacy.
Are there any key projects that you’ve worked on that stand out?
Being part of the Reconciliation Fund team (2021- 2023) and acting as a Grand Service Officer (GSO) was a highlight. It gave me hands-on experience in project evaluation, stakeholder engagement and strengthened my belief in the role of public service in peacebuilding.
What skills are required for your role?
Strong Microsoft Office skills, time management, organisation, and interpersonal communication are essential. A good understanding of public service policies and the ability to multitask are also key.
Have you gained any new skills since starting your career?
Yes. I developed greater confidence in cross-cultural communication, learned to navigate government systems, and improved my policy analysis and project coordination abilities. I also enhanced my written communication through briefing preparation and official correspondence.
Would you recommend a career in the public service? If so, why?
Absolutely.
I didn’t know I had a dream job until I started work in this Department. The Public/Civil Service offers professional growth, stability, and the chance to serve the public meaningfully. It’s a great environment for those who want to make a difference while continuously developing their skills.
What are your interests outside of work?
I take ballet classes, attend independent movie screenings, I go hiking and I love visiting new places and learning about different cultures. I occasionally host backpackers through Couchsurfing and enjoy going to the theatre and watching musicals.
What are your career aspirations?
I aspire to become a diplomat (Third Secretary) and represent Ireland across different countries.
Where do you see yourself in five or ten years?
I see myself in a posting abroad, deepening my contribution to Ireland’s diplomatic mission and expanding my professional and personal horizons.
Is there anything you would like to add?
As someone who came from a non-EU background and rebuilt her career in Ireland, I believe my journey shows that with dedication and support, it is possible to thrive in the Irish public service. It’s a story of resilience, reinvention and purpose.